Website Support

Why is Website Support so important?

Owning a website has responsibilities. You can’t just upload it and forget it. Regular website management is a must if you want your site to be a success.

Website Backups

Certainly, the most critical tasks when running a website are regular restorable backups. Whilst having a regular backup is great…. do you ever test to see if your site can be restored? I do…. regularly. I also have 2 different backup mechanisms just in case one of them is compromised.

Uptime Monitoring

Next up, is uptime monitoring (or availability monitoring as it’s sometimes known). I’ll monitor your site every minute 24/7 to make sure that it’s not only online but also showing the correct information. I’ll respond to any outage and will normally have the site back up and running in minutes.

Site Analytics

Monitoring your visitors is just as important as all the other tasks. Why?, you ask. I look for trends…. if a significant amount of visitors leave your website on a certain page, I’ll let you know my suggestions to correct it. Or what if visitors can’t find what they are looking for? Using Site Analytics will help me find and diagnose these issues quickly.

Global CDN

Free connection into my Content Delivery Network. I push your content out globally resulting in faster website loading for all your customers, regardless of location.

Transactional Email Service

Free use of my Transactional Email Service. This is a service that specialises in the successful delivery and tracking of transactional emails such as order confirmation, contact form emails etc.

Image Optimization

All pictures are optimized for speed. Unnecessarily high-resolution pictures are resized and compressed giving speedier load times for your customers.

Software Updates

Your website is just like your desktop PC. Every few days software updates are released to fix bugs or security loopholes. Sometimes they even introduce new features that may benefit your business. Twice a week these updates are tested in a staging environment then deployed onto your site.

Site Updates

All site content can be edited by you. But what if you want a new section adding or things moving around. With a support package, I'll do minor amends FOC.

Hosting & Domain

All support package comes with hosting on our super fast UK servers. You also get a free .uk domain registration/renewal each and every year you have an active support package.

12 months support is included with all website builds.

Current renewal pricing is £120 per year
or £15 per calendar month.