Owning a website has responsibilities. You can’t just upload it and forget it. Regular website management and maintenance is a must if you want your site to be successful.
Certainly, the most critical tasks when running a website are regular restorable backups. Whilst having a regular backup is great…. do you ever test to see if your site can be restored? I do…. regularly. I also have 2 different backup mechanisms just in case once of them is compromised.
Your website is just like your desktop PC. Every few days software updates are released to fix bugs or security loopholes. Sometimes they even introduce new features that may benefit your business. Each and every day these updates are tested in a staging environment then automatically installed on your site.
You also get a free .uk domain registration/renewal each and every year you have an active support agreement.
Next up, is uptime monitoring (or availability monitoring as its sometimes known). I monitor your site every 5 minutes 24/7 to make sure that it’s not only online but also showing the correct information. I’ll respond to any outage and normally have the site back up and running in minutes.
It’s all well and good having a new website but what happens in 6 months when you have a new product or awesome piece of news you want to share. With an active support agreement in place, you have an allocation of design/development time to draw from me when you need it.
All support package comes with hosting on our super fast UK servers.
Monitoring your visitors is just as important as all the other tasks. Why?, you ask. I look for trends…. if a significant amount of visitors leave your website on a certain page, I’ll let you know my suggestions to correct it. Or what if visitors can’t find what they are looking for? Using Site Analytics will help me find and diagnose these issues quickly.