Website Support Packages

Website Support Packages

Owning a website has responsibilities. You can’t just upload it and forget it. I offer Website Support contracts that take the hassle out of maintaining a website. Check out the features below.

Website Backups

Certainly, the most critical task when running a website is regular restorable backups. Whilst is having a regular backup is great…. do you ever test to see if your site can be restored? I do…. regularly. I also have 2 different backup mechanisms just in case one of them is ever compromised.

Software Updates

Your website is just like your desktop PC. Every few days software updates are released to fix bugs or security loopholes. Sometimes they even introduce new features that may benefit your business. Twice a week these updates are tested on a staging environment then pushed out onto your site.

Security Auditing and Monitoring

What if your site gets hacked? I’ll on my servers it won’t. I’m confident of this because I use harden our servers and use cloud-based security to protect all sites on them. However, just in case, I scan your site’s files for malware or malicious code at least twice a week.

Uptime Monitoring

Next up, is uptime monitoring (or availability monitoring as it’s sometimes known). I monitor your site every minute 24/7 to make sure that it’s not only online but also showing the correct information. I respond to any outage and normally have the site back up and running in minutes.

Global CDN

Free connection into my global content delivery network. I push your content out globally resulting in faster website loading for all your customers, regardless of location.

Transactional Email Service

Free use of my Transactional Email Service. This is a service that specialises in the successful delivery and tracking of transactional emails such as order confirmation, contact form emails etc.

Site Analytics

Monitoring your visitors is just as important as all the other tasks. I’ll set up your preferred site analytics or I’ll set up my own and give you access to them

Site Updates

All site content can be edited by you. But what if you want a new section added or things moving around. With a support package, I’ll do minor amends FOC.

Hosting

Website Support comes with hosting on my super-fast UK servers included.

Domain

You also get a free .uk domain registration/renewal each and every year you have an active support agreement.

Hopefully, I’ve given you enough reasons why a Website Support Package is a great idea. If not feel free to ask us questions. You can give me a call or email using the details at the bottom of this page